Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.
  • In favoring own marketplace over Souq, Amazon signals Middle East ambitions
    In its quest to drive international expansion and growth, Amazon will launch its own marketplace just two years after purchasing Souq.com for ...
  • Instacart: An in-depth profile of the third-party fulfillment provider
    Kantar Consulting’s overview of Instacart details the company’s background, plans, strengths and weaknesses, and supplier implications.
  • Mastering eCommerce Fundamentals: Incorporating product images
    Mastering eCommerce Fundamentals is a monthly series that provides tactics that can immediately and positively impact your eCommerce execution. ...
  • The rising retail opportunity in esports
    Esports offer new opportunities for advertising, affiliate marketing, and influencer partnerships, all with a direct path to purchase.
  • Prime update: Membership stands at 50% of U.S. households and slowing
    Kantar Consulting’s ShopperScape® data, collected in December 2018, shows that half of U.S. households now have Prime memberships, which we estimate ...
  • Amazon: The five slides you need
    Check out Kantar Consulting’s overview of Amazon for a SWOT analysis, shopper profile, financial review, summary of key initiatives, and implications.
    

Identify and leverage emerging trends in digital retail, technology, supply chain, and marketing to grow eCommerce and better target shoppers across multiple channels.

Interactive Chart: Amazon and Prime Penetration

Amazon's rise as a retail force has been swift and steady. To better understand the growing reach of Amazon among shoppers, use this interactive graphic to see the multi-year trend in shopping Amazon.com and Prime membership.
Line: Percent of U.S. Households Shopped Amazon.com during Past Four Weeks
Bars: Percent of U.S. Households with Amazon Prime Membership*

Understanding Pure Play Retailers

 
ARTICLE

What does the Ocado-M&S deal mean for UK eGrocery and suppliers?

8 Mar 2019

  By: Harriet Leach

Marks & Spencer sees its joint venture with Ocado as a game-changer for its fortunes, but how viable is the deal and how might it change the UK online grocery landscape for retailers and suppliers?

 
ARTICLE

Volatility remains the watchword in Indian eCommerce

26 Feb 2019

  By: Howard Lake

India’s eCommerce sector is rarely dull at the best of times, but the start of 2019 has seen chaos and disruption reach new levels as yet more restrictive government regulation introduced on 28 December 2018 sent shockwaves through the industry.

 
ARTICLE

In favoring own marketplace over Souq, Amazon signals Middle East ambitions

21 Feb 2019

  By: Rachel Dalton, Kabeer Kapoor, Himanshu Pal

In its quest to drive international expansion and growth, Amazon will launch its own marketplace just two years after purchasing Souq.com for USD580 million.

 
Summary Slides

Amazon North America: The big beats from Q4 2018

14 Feb 2019

By: Rachel Dalton.  12 Slides

This slide summary report evaluates the Q4 and FY 2018 financial results and highlights key North America initiatives and important themes moving forward in 2019.

 
Followers: 21

After a successful 2018 holiday season, Amazon posted worldwide quarterly net sales growth of 20% to USD72.4 billion and operating income growth of 78%, or USD3.8 billion. Amazon’s net sales for fiscal year 2018 reached USD232.9 billion, up 31% year over year, and operating income was ...

View All

The Shoppers' Evolving Path to Purchase

 
Summary Slides

Mastering eCommerce Fundamentals: Incorporating product images

19 Feb 2019

By: Kevin McCoy.  12 Slides

Mastering eCommerce Fundamentals is a monthly series that provides tactics that can immediately and positively impact your eCommerce execution. This month will focus on how to incorporate images and videos into your product detail pages.

 
Summary Slides

Mastering eCommerce Fundamentals: Creating winning product titles

22 Jan 2019

By: Kevin McCoy.  9 Slides

Mastering eCommerce Fundamentals is a monthly series that provides tactics that can immediately and positively impact your eCommerce execution. Each month will focus on a key digital element and offer strategies and best practices to elevate your online presence.

 
Followers: 418
BLOG POST

The Online Holiday Paradox

14 Jan 2019  By: Ray Gaul

Retailing in the Week Ahead, Week 3, 2019 January 14 is New Year’s Day for those who follow the Julian calendar. So, if I did not get a chance to wish you a Happy Gregorian New Year, please accept my Happy Julian New Year wishes. British retailers have a tradition of reporting their ...

 
Summary Slides

Carrefour.fr: Surfing the Screen

6 Dec 2018

By: Howard Lake.  16 Slides

Carrefour has gone live with the latest version of its French shopper portal. This in-depth report looks at how it reflects the retailer’s strategic ambitions and the medium and long-term implications suppliers should consider regarding Carrefour’s omnichannel ambitions.

 
Summary Slides

Voice Commerce - Planning now for ongoing evolution

3 Dec 2018

By: Malcolm Pinkerton, Kantar Consulting Research Team.  33 Slides

Kantar Consulting visualises how voice commerce is likely to evolve in the future. We have not only highlighted key issues which need to be addressed before voice commerce can reach its next threshold, but future roles that brands could play within this emerging space.

View All

Developing Multichannel Strategies

 
Summary Slides

Carrefour's Transformation: How the retailer is leveraging technology to lead in eGrocery

13 Mar 2019

By: Clara Elbaz.  23 Slides

Carrefour is spending EUR500 million a year on digital and tech-driven solutions to become the leader in eGrocery. What are the underlying objectives and what should suppliers have top of mind when dealing with the European and global giant?

 
ARTICLE

How Office Depot and Alibaba’s unusual alliance creates B2B opportunities

5 Mar 2019

  By: Timothy Campbell, Howard Lake

A new agreement between Office Depot and Alibaba grants more shopper-focused solutions to the former and provides new market opportunities for the latter.

 
Summary Slides

The Retail Reveal: Rewrapping packaging - The trends brands should action to remain relevant

4 Mar 2019

By: Kantar Consulting Research Team, Clara Elbaz.  19 Slides

Shoppers are increasingly looking for ways to be more mindful of the environment, which explains the rise of the circular economy and experiential offerings being valued more than material goods, trends which are challenging the way suppliers develop and package products.

 
Followers: 184

The Wall Street Journal reported today that Amazon might launch a grocery store business. While the Amazon team has not confirmed the report, a few hypotheses emerge about how Amazon might approach the future of its grocery business: Amazon could use new physical spaces as dark stores ...

 
Summary Slides

CVS Health Q4 and FY 2018 Results

28 Feb 2019

By: Ben Antenore.  9 Slides

Despite lasting positivity from the Aetna merger and strong script growth, CVS’s most recent earnings call wasn’t very optimistic, reflecting concerns by the retailer regarding persistent challenges in its business.

View All

Staying Ahead of Emerging Trends

 
Summary Slides

The Retail Reveal: Activating Consumer Insights - The New Routes to NPD

18 Mar 2019

By: Kantar Consulting Research Team, Kelly Petropoulou.  16 Slides

With consumers increasingly knowing what they need and expressing their views, and social media democratizing use of publicly available data, brands and retailers are finding more innovative and effective ways of gathering and activating consumer insights.

 
ARTICLE

The Magnificent Seven: Rating Russian eGrocery Retailers

11 Mar 2019

  By: Vadim Khetsuriani

Russian grocery eCommerce is in its early-stage development, but growing fast, especially in the bigger cities. We take a look at which players are developing fastest and where FMCG suppliers need to be looking to gain first-mover advantage.

 
Webinar

Digital Retailing Webinar: Omnichannel in 2019 - The blurring lines between the consumer and the shopper

7 Mar 2019, 11:00 AM EST

As eCommerce continues to grow, the entire retailing experience is being transformed, both online and offline. New digital technologies are enabling near-instant conversion at the point of “I want to buy” inspiration. In turn, distinguishing between the consumer and the shopper is losing its relevance. Join Kantar Consulting to discuss joint marketing and sales strategies to drive both engagement and purchase in this interconnected environment.   In this webinar, we will:  ...

 
Summary Slides

Key customers in Europe: What you need to know

5 Mar 2019

By: Kantar Consulting Research Team, Derya Guvenc.  25 Slides

Kantar Consulting’s Key Customers in Europe - What you need to know report for Q4 explores new initiatives in supply chain, store innovation and M&A, with the crucial implications suppliers engaged with these major players need to know now.

 
Summary Slides

Ingenious Innovations and Initiatives - January 2019

28 Feb 2019

By: Kantar Consulting Research Team, Malcolm Pinkerton.  10 Slides

From “Stores of the Future” to AI by way of drones, this month’s Innovations Report showcases the latest in insight generation from across the world of retail in January.

View All